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Ovum-analytiker Shagun Bali.

M2M vil eksplodere i forbrukermarkedet

Teleselskapene må satse på kundeopplevelse for å lykkes med "smarte hjem". Tilbake får de sterkere kundelojalitet, mener Ovum-analytiker Shagun Bali.

The advent of “smart homes” – homes full of Internet-connected devices, from security systems to kitchen appliances – is pushing so-called “machine-to-machine” (M2M) communications from the enterprise domain into the consumer space. To date, sectors suchas government, transportation, and retail have driven the growth of M2M technologies, but telecoms service providers will play an increasing role in this growth as the shift to the consumer market continues and consumer-focused devi

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